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This week, Mark and Margaret speak with Marjorie Godfrey, MS, RN, Co-Director of the Dartmouth Institute Microsystem Academy and the Director of the Microsystem Resource Group. Marjorie is a national and international leader in designing and implementing improvement strategies in the place where patients, families and care teams meet - in the clinical microsystem. She discusses her strategies for improving the work flow in the clinical care environment by empowering nurse leaders and coaches within the health care system.
Marjorie Godfrey, MS, RN, Co-Director of the Dartmouth Institute Microsystem Academy -